Role Overview

The
Deputy Manager / Operations Manager
will be responsible for overseeing end-to-end operational activities at the
Square Raipur Office
. The role requires solid leadership, structured execution, and effective cross-functional collaboration to ensure smooth day-to-day operations, operational efficiency, and continuous improvement.

Key Responsibilities

Operational Management
Oversee and manage the day-to-day operations of the Raipur office.
Ensure adherence to company policies, SOPs, operational guidelines, and quality standards.
Monitor operational workflows and identify prospects for process improvement.
Coordinate closely with HR, Admin, Finance, Technical, and Sales teams to ensure seamless operations.

Team Leadership
Lead, mentor, and motivate the operations team to achieve organizational objectives.
Plan work schedules, allocate responsibilities, and monitor individual and team performance.
Conduct regular team meetings, performance reviews, and knowledge-sharing sessions.
Foster a culture of accountability, collaboration,



and continuous improvement.

Process Optimization
Identify operational gaps, bottlenecks, and inefficiencies and implement appropriate corrective measures.
Drive process improvement and efficiency-enhancement initiatives.
Support automation and technology-driven initiatives to improve operational effectiveness.
Track key performance indicators (KPIs) and ensure timely and accurate delivery of operational requirements.

Client Stakeholder Management
Serve as a key point of contact for operational escalations and ensure timely resolution.
Maintain robust working relationships with internal stakeholders, vendors, and business partners.
Coordinate with relevant teams to resolve operational challenges effectively.
Ensure consistent communication and smooth coordination across functions.

Compliance Reporting
Ensure adherence to organizational, statutory, legal, and audit requirements.
Pre

📌 Operation Manager Hyderabad (India)
🏢 Square Business Services
📍 India