Job Title: Operations Head – Furniture & Luxury Retail

Department: Operations & Supply Chain

Reports To: CEO

Location : Indore

Employment Type: Full time

Job Purpose

The Operations Head will oversee the end-to-end execution of factory/vendor production, warehouse and inventory management, logistics, customer deliveries, and in office white-glove installation. This role acts as the critical bridge between Design/Sales teams, Manufacturing, Supply Chain, and Final Delivery to ensure seamless execution, high quality standards, and exceptional client satisfaction.

Key Responsibilities1. Supply Chain & Inventory Management
Oversee warehouse operations, raw material staging, and finished goods inventory management. Indeed
Monitor import/domestic procurement of luxury furniture, lighting, decor, and raw materials to prevent stockouts or excessive holding costs.
Implement inventory control procedures (barcoding, cycle counts, damage-tracking, and ERP system management).
Production & Factory Coordination
Supervise custom joinery, modular furniture assembly,



upholstery, and finishing workflows. BeBee
Align factory production outputs and lead times with showroom sales demand and site readiness. HaHu Jobs
Drive operational efficiency, capacity planning, and material wastage reduction.
Dispatch, Logistics & White-Glove Installation
Lead the final-mile logistics team, transit safety protocols, packaging, and dispatch schedules. BeBee
Manage specialized delivery teams and site installation technicians to ensure flawless set-up and handover. BeBee
Oversee site readiness, snag lists, rectifications, and post-installation customer sign-offs.
Quality Assurance & Snag Management
Enforce strict quality check (QC) gates at incoming material receipt, pre-dispatch, and site handover.
Establish protocols to minimize transit damages, product defects, and customer escalations.
Lead issue resolution and root-cause analysis for quality complaints or proj

📌 Operations Head Indore
🏢 Wolf Indore Casa
📍 Indore