Job Summary

We are seeking a proactive, customer-focused, and target-driven Sales Executive to deliver an exceptional buying experience by understanding customer needs and recommending the most suitable products. The ideal candidate should possess excellent communication, consultative selling, and relationship-building skills, and be able to achieve sales targets while maintaining high customer satisfaction.

Key Responsibilities
Handle customer inquiries through Phone Calls, WhatsApp, Email, Website, Instagram, LinkedIn, and other digital channels.
Manage inbound sales inquiries and conduct outbound follow-up calls for abandoned carts and customer callback requests.
Achieve daily, weekly, and monthly sales targets while maintaining a high level of customer satisfaction.
Understand customer requirements by identifying their needs and asking relevant product-specific questions before recommending the most suitable solution.
Recommend products based on the customer's riding style, motorcycle type, travel plans, weather conditions, budget, and intended use case.




Sell a wide range of motorcycle riding gear and travel accessories, including riding jackets, riding pants, gloves, luggage systems, rainwear, base layers, and riding accessories.
Provide accurate product and size recommendations based on customer measurements and usage requirements.
Compare products and explain key features, differences, and advantages to help customers make informed purchasing decisions.
Address customer queries effectively and guide customers throughout the buying journey to maximise sales conversions.
Increase revenue through cross-selling, upselling, and recommending suitable alternative products whenever required.
Create customer orders using Shopify and generate payment links through Razorpay if required.
Handle customer requests for order modifications, additional product additions, and draft changes by coordinating with the relevant internal teams.
Maintain acc

📌 Customer Sales Executive Nashik
🏢 Viaterra Travel Gear
📍 Nashik