We are looking for a friendly, confident, and customer-focused Customer Relationship Executive to join our team.

The ideal candidate will be responsible for interacting with customers, understanding their requirements, coordinating with the internal team, and ensuring a smooth and positive customer experience.

Requirements
Positive communication and interpersonal skills.
Customer-friendly and positive attitude.
Ability to handle customers professionally.
Basic computer knowledge.
Valuable knowledge of English; Malayalam is an advantage.
Previous experience in customer service, sales, hospitality, automobile, or a related field is preferred.

Key Responsibilities
Handle customer enquiries through calls, WhatsApp and google sheets.




Understand customer requirements and provide appropriate assistance.
Coordinate with the operations/service team to ensure timely customer support.
Follow up with customers regarding enquiries, bookings, services, and feedback.
Maintain solid relationships with existing and potential customers.
Resolve customer concerns professionally and efficiently.
Maintain accurate customer records and follow-up details.
Support the team in achieving customer satisfaction and business targets.

Pay: ₹15,000.00 per month

Benefits:
Internet reimbursement

Work Location: In person

📌 Customer Relationship Executive Kochi (India)
🏢 Mojo auto cafe
📍 India