Responsibilities:
Visit delinquent client in assigned areas for B2B payment collection & follow up.
Maintain accurate records of all collection activities and interactions with client.
Visit clients to remind them of overdue payments.
Investigate and resolve any discrepancies or issues with customer accounts.
Provide positive service and maintain a qualified demeanor at all times.
Collaborate with internal teams to address customer concerns and improve collection processes.
Take care of the documentation & invoicing.
Requirements:
Bachelor's degree.
Proven experience in B2B payment collections
Valuable communication and negotiation skills.
Ability to work independently and manage time effectively.
Basic computer skills
📌 Field Collection Associate Gurugram
🏢 Tanserv Business Process
📍 Gurugram
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