We are seeking a motivated Entry-Level CRM Executive to support lead generation, customer coordination, and basic marketing activities for industrial machines. This role is ideal for freshers or candidates with up to 1 year of experience who are looking to build a career in B2B industrial sales.
Role & Responsibilities
CRM Management
Update customer data in CRM
Maintain enquiry records
Track lead status
Update follow-up schedules
Follow-Up Coordination
Follow up with customers for quotations and discussions
Remind team members about pending actions
Coordinate internally with Sales and Design teams
Documentation
Maintain customer records
Manage reports and documentation
Administrative Support
Office coordination
Filing and record maintenance
Basic purchase/admin support
MIS Reporting
Daily task updates
Lead tracking reports
Follow-up reports
Key Skills Required
Basic communication and interpersonal skills
Willingness to learn industrial products and operation processes
Working knowledge of MS Excel, Word, and email
Ability to handle customer follow-ups and multitasking
Willingness to travel for occasional sales and customer meetings
Positive attitude and target-oriented mindset
Preferred Candidate Profile
Diploma / Graduate in Marketing, Mechanical, or any relevant field
Technical background will be an added advantage
Freshers with robust MIS reporting & digital marketing skills may also apply.
📌 Crm Executive Mumbai Suburban (India)
🏢 Kraftsman
📍 India
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