This position is responsible for planning and tracking of container movement utilizing most efficient and effective routing on a daily basis. The Dispatch also ensures time-sensitive cargo moves to its final destination within established terms and provides direction and guidance to Contract Drivers to ensure goals are accomplished.

Essential Duties/Responsibilities
Communicates daily with Customers, Contract Drivers, Terminal Personnel, and internal service representatives; coordinating, troubleshooting and resolving issues
Coordinate and problem solve pick-ups and deliveries with Contract Drivers, partner carriers, rail operators, and port operators
Dispatch WO for truck, rail and barge as per the timeline with any miss
Communicate any delays to customers proactively
Meets all customer levels of service and deadline requirements eliminating any service failures.
Handle all customer quires with empathy and understanding the customer needs and driving towards positive NPS
Records and audits all documents for equipment tracking
Track,



trace and report container activity
Manage additional cost
Update relevant systems to track appointments and drays
Authorize equipment drops and monitor container idling
Develops and maintains a positive working rapport with customers, Terminal Operators, and truck vendors
Process and complete all documentation assigned in a timely manner
Ability to work in a rapid paced setting
Cross learning capability and supporting team as in when required and supporting in being an engaged team
provides the vendor feedback to procurement to improve the performance

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting current standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous le

📌 Specialist Chennai
🏢 Maersk
📍 Chennai