My Visa Point – Sarb Pandher is looking for motivated and professional candidates to join our immigration consultancy team in Ludhiana.
Telecaller

Job Responsibilities:
Handle inbound and outbound calls with prospective clients.
Contact leads generated through online and offline marketing channels.
Understand client requirements and provide basic information about relevant visa services.
Explain available services, eligibility criteria and initial documentation requirements.
Follow up with prospective clients through calls and messages.
Schedule appointments for visa counsellors.
Maintain accurate records of leads, calls, follow-ups and appointments.
Update client information in the company CRM/database.
Maintain confidentiality of client information and documents.

Requirements:
Positive communication and interpersonal skills.
Fluent in Punjabi and Hindi; working knowledge of English preferred.
Valuable telephone etiquette and qualified attitude.
Basic computer and MS Office knowledge.
Ability to work with targets and follow-up schedules.




Previous telecalling, sales or immigration consultancy experience will be an advantage.
ONE YEAR EXPERIENCE REQUIRED
Visa Counsellor

Job Responsibilities:
Counsel prospective clients regarding study, visitor, work and other visa categories.
Conduct detailed client profile assessments.
Understand the client's education, financial background, travel history, employment and future objectives.
Explain suitable visa options, eligibility requirements and application procedures.
Provide accurate information regarding documentation and application processes.
Conduct initial profile assessments and identify potential concerns or weaknesses.
Explain course, country and institution options to study visa applicants where applicable.
Guide clients regarding required financial and supporting documents.
Coordinate with documentation and processing teams for timely case preparation.
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📌 Senior Telecaller Ludhiana
🏢 My Visa Point - Sarb Pandher
📍 Ludhiana