We are looking for enthusiastic and customer-focused individuals to join our team for an International Inbound Voice Process. This is an excellent chance for fresh graduates and experienced professionals looking to build a career in customer service.

Roles & Responsibilities:
Handle inbound customer calls professionally and efficiently.
Resolve customer queries, concerns, and service requests.
Provide accurate information regarding products and services.
Deliver excellent customer service and ensure customer satisfaction.
Maintain quality standards and achieve performance targets. .

Process: BT (British Telecom)

Graduate Freshers/ Graduate Experience

Excellent comms required

Salary: Fresher: 18k inhand, Experience: 26k inhand

Rounds: HR- VNA- OPS- Documentation- BGV- Offer

Both side cab facility provided, the candidate will be working from BT office under the payroll of FS

Pay: ₹18,000.00 - ₹26,000.00 per month

Perks:
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Customer Support Associate Kolkata
🏢 Travinities
📍 Kolkata