Job Description Quality Executive

Location: Ekart Fulfilment Centre, Nagpur, Maharashtra Shift: Rotational (including night shifts) Reporting To: Quality Team Lead / Quality Manager

Role Overview

As a Quality Executive at Ekarts Nagpur facility, you will be at the centre of process excellence. You will own end-to-end process and product audits, lead root cause analysis, implement on-floor improvements, close non-conformances, and drive continuous improvement using Lean & Six Sigma methodologies. This is a hands-on role where you directly impact operational excellence across the supply chain.

Key Responsibilities

Process Audits & Quality Assurance
Plan, conduct, and document process/product audits using established procedures.
Maintain audit schedules and track Quality Audit metrics.
Apply sampling schemes and QC tools to evaluate compliance.

On-Floor Quality Control & Callout Resolution
Highlight deviations in real time on the shop floor.
Work with operations to resolve issues immediately.
Drive corrective actions and document resolution efforts.





Root Cause Analysis & Non-Conformance Closure
Lead RCA for complaints and deviations using QC tools (5 Why, Fishbone, Pareto).
Initiate and track CAPA to verified closure.
Own NC closure process end-to-end.

Process Improvement & Lean Six Sigma Execution
Identify process gaps and propose improvements using DMAIC framework.
Lead Kaizen events, 5S initiatives, and waste elimination projects.
Implement optimization initiatives to reduce cycle time, defects, and costs.

Data Reporting & Cross-Functional Collaboration
Prepare quality reports with graphs, charts, and dashboards.
Collaborate with Business Development, Customer Support, and Operations.
Present metrics and improvement recommendations clearly to stakeholders.

Required Qualifications
Graduate — B.E. (any discipline) or MBA.
Freshers or 1–2 years of relevant quality/operations experience.
Domain knowledge in Logistics, Courie

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