Job Title: Client Relationship Manager (Marketing Agency)

Location: Madhapur Hyderabad
Job Type: Full time
Experience: Minimum 2 years (Marketing agency experience strongly preferred)

Job Summary

We are looking for a high-performing Client Relationship Manager to serve as the primary liaison between our marketing agency and our client portfolio. You will manage client communications, ensure project delivery aligns with client goals, and drive account retention and growth. The ideal candidate possesses an exceptional command of the English language and a proven track record of managing brand relationships in a fast-paced agency workplace.Key Responsibilities
Client Liaison: Serve as the main point of contact for clients, managing daily communications and building long-term trust.
Project Alignment: Collaborate with internal creative, strategy, and media teams to ensure deliverables meet client briefs and deadlines.
Account Growth: Identify upsell and cross-sell prospects within your assigned portfolio to drive organic revenue growth.
Onboarding & Retention:



Lead the onboarding process for new clients and proactively resolve issues to minimize churn.
Reporting & Strategy: Present campaign performance reports to clients, translating marketing metrics into actionable business insights.

Requirements & Qualifications
Experience: Minimum 2 years of experience in account management, client relations, or brand management (preferably within a marketing, advertising, or digital agency).
Language Skills: Near-native or native fluency in English with exceptional written and verbal communication skills.
Communication Style: Assertive, commanding, and persuasive presence capable of managing high-value corporate clients and stakeholders.
Industry Knowledge: Solid understanding of digital marketing landscapes, including SEO, PPC, social media, and content strategy.
Problem Solving: Strong negotiation, conflict resolution, and critical thinking skills un

📌 Client Relationship Manager Madhapur
🏢 Balance Group
📍 Madhapur