Industry: BPO / ITES Candidates from BPO companies only
Shift Timing: 5:00 PM – 2:00 AM
Job Summary
We are looking for an experienced Senior HR Operations professional with strong experience in the BPO/ITES industry. The role will be responsible for managing end-to-end HR operations and the complete employee lifecycle, ensuring smooth and productive HR processes across the employee journey.
Key Responsibilities
HR Operations & Employee Lifecycle
Manage end-to-end HR Operations and employee lifecycle processes.
Handle employee documentation and HR records accurately.
Manage employee movements and HR-related queries throughout the employee lifecycle.
Ensure adherence to HR processes, policies, and organizational guidelines.
Employee Onboarding
Manage end-to-end employee onboarding activities.
Coordinate joining formalities, documentation, and HR induction.
Conduct and coordinate induction/orientation programs for new employees.
Ensure a smooth transition of recent employees into the organization.
Attendance & Leave Management
Monitor employee attendance and leave records.
Coordinate with business teams and employees to resolve attendance-related issues.
Ensure accurate attendance inputs for payroll processing.
Confirmation & Performance Appraisal
Manage the employee confirmation process, including tracking probation periods and required documentation.
Coordinate the performance appraisal cycle and ensure timely completion.
Maintain relevant HR records and provide necessary reports to management.
Payroll Coordination
Coordinate monthly payroll inputs with the payroll/finance team.
Ensure accurate inputs related to attendance, leave, recent joiners, exits, confirmations, and other employee changes.
Resolve payroll-related employee queries in coordination with relevant stakeholders.