Primary Roles & Core ResponsibilitiesA. Lead Management & Client Engagement
First Response: Contact recent leads promptly (via phone, WhatsApp, or email) coming from property portals, social media ads, or website forms.
Lead Qualification: Assess the buyer’s budget, preferred location, property type (e.g., 2 BHK vs 3 BHK), purchase timeline, and financing needs.
Property Information Sharing: Send brochures, floor plans, pricing sheets, and virtual tour videos to interested prospects.
Continuous Interaction: Maintain warm, regular communication with potential buyers, answering initial questions and keeping the property top-of-mind.

B. Site Visit Coordination & Logistics
Scheduling: Fix convenient date and time slots for prospective clients to visit the project or property site.
Confirmation & Reminders: Send route maps, site location pins, and visit confirmation messages to clients ahead of time.
Sales Handover: Assign an in office Field Sales Executive or Relationship Manager to receive the client upon arrival, sharing the client's preferences with them beforehand.




Logistics Support: Coordinate transportation or cab pick-ups for VIP clients if the company offers site-visit assistance.

C. Post-Visit Follow-Up & CRM Management
Feedback Collection: Contact the client after the visit to gather their feedback, gauge their interest level, and address any immediate concerns.
CRM Operations: Log every call, status update, visit date, and client note into the CRM system (e.g., Salesforce, HubSpot, Sell.Do).
Pipeline Tracking: Flag high-intent ("hot") leads for senior sales managers to step in for deal negotiation and closing.

D. Administrative & Sales Support
Sales Reporting: Prepare weekly or monthly reports on total leads received, site visits scheduled, visits completed, and lead-to-visit conversion rates.
Inventory Tracking: Stay updated on current unit availability, ongoing discounts, payment plans, and promotional offers.
Team Alignment: Se

📌 Business Coordinator Sundarapuram
🏢 kyra group
📍 Sundarapuram