Role & responsibilities

Mettsenia is hiring a Customer Success & Installation Coordinator to support deployment of MettsPe / MettsCredit smart utility management apps. The role involves conducting app demos to property owners and tenants, coordinating with field technicians for smart meter installations, onboarding sites and tenants, handling customer queries, and ensuring smooth operations. The candidate will also track installations and issues using Excel and plan daily technician visits.

Key Responsibilities:
Provide app demos and remote explanations via GMeet/phone
Coordinate with field technicians for installation and support
Onboard owners, sites, and tenants on MettsPe / MettsCredit
Maintain Excel sheets for installation status, issues,



and resolution
Plan daily client visits and technician schedules
Ensure smooth deployment and customer support

Skills Required:
Positive communication and coordination skills
Basic Excel knowledge
Comfortable with mobile apps and online meetings
Daily work /field planning
Ability to interact with property owners and tenants
candidate must know English/Hindi

Preferred candidate profile

Experience: 01 years (Customer support / operations / field coordination preferred).

📌 Field Support Coordinator Delhi
🏢 Mettsenia Solutions
📍 Delhi