Skills
Enterprise Analytics
AI / GenAI / Copilot
Predictive & Prescriptive Analytics
Benchmarking & KPI Governance
Productivity & Quality Measurement
Performance Management
Data Science & Statistics
Power BI / BI Platforms
Executive Reporting and Leadership Dashboards
Execution & Impact
Builds and scales advanced analytical engines (predictive, prescriptive, simulation-based) to support transformation initiatives across service lines.
Owns enterprise performance management—setting Q&P; goals, publishing executive insights, and driving continuous improvement.
Establishes risk analytics frameworks to proactively identify, predict, and mitigate delivery and operational risks.
Adoption & Change Management
Drives institutionalization of analytics through platforms, automation, and enterprise-wide adoption programs.
Designs and leads change management initiatives to embed a data- and AI-driven culture across stakeholders.
External Thought Leadership & Benchmarking
Represents the organization in industry forums; builds IP, POVs,



and whitepapers on analytics and AI-led transformation.
Defines and executes benchmarking strategies leveraging internal data, competitive intelligence, and industry datasets.
Enhances stakeholder experience using advanced analytics on CSAT, ESAT, IPSAT, and behavioral data.
AI & Emerging Capabilities
Demonstrates working knowledge of designing and deploying straightforward AI agents/use cases (e.g., using MS copilot for generating automated actionable insights).
Has exposure to contemporary AI tools and platforms (e.g., GenAI ecosystems, ML platforms, enterprise AI studios) and drives their adoption within analytics workflows.

Experience
10–15 years Qualifications
M.Sc. in Statistics from a reputed institution, or
Engineering degree with relevant analytics and AI experience Preferred Locations
Bangalore
Pune
Chennai
Hyderabad
Mysore

📌 Principal Analytics Bengaluru East (Bangalore East)
🏢 Infosys
📍 Bangalore East