Customer Profile Creation & Data Entry JD:
Experience Range: 5 to 12 years
Location: Hyderabad
Level: SME & TL
Work Model: 5 days WFO
Shift: Night shift
Notice: Immediate only

Key Roles & Responsibilities:
Prior experience in Customer set up (Credit OR Customer onboarding OR order management OR contract admin)
Create recent customer accounts in the client system upon receipt of signed service agreements and required documentation.
Enter and validate all customer master data including business name, service address, billing address, contact information, and tax identifiers.
Review executed service agreements and customer onboarding packets for completeness and accuracy before profile setup begins.
Set up pricing tiers, billing cycles, and invoice delivery preferences per contract terms.
Coordinate with the Sales team to clarify contract terms, missing information, or discrepancies prior to account activation.
Track account setup progress and communicate timelines to internal stakeholders and customers as needed.




Perform data audits on newly created profiles to verify accuracy against signed contracts and customer expectations.
Identify and correct data entry errors, duplicate accounts, or missing fields before service launch.
Liaise with Billing and Accounts Receivable to ensure pricing and invoice configurations are aligned with contract terms.
Serve as a point of contact for the Customer Service team during the onboarding period to resolve profile-related inquiries.
Maintain daily and weekly tracking logs of accounts in setup, pending, and activated statuses.

Qualifications:
Graduation degree or higher.
Experience in customer onboarding, account management, or a related administrative role.
Solid attention to detail with a demonstrated ability to maintain high accuracy in high-volume data settings.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM or ERP platforms preferred.
Excellent written and

📌 Customer Setup Hyderabad
🏢 Cognizant
📍 Hyderabad