Proactively engage with customers, identifying their needs and preferences to suggest suitable
Demonstrate expert product knowledge about gemstones, diamonds, gold, jewelry making
Effectively present and promote our unique selling points and brand story.
Utilize sales techniques and strategies to maximize sales prospects and average transaction value.
Participate in sales training and development programs to enhance product knowledge and sales skills
Identify the "why" behind the purchase (e.g., an apology, a graduation, or a 20th anniversary) to suggest pieces that carry the right emotional weight.
Confidently address concerns regarding price, stone quality, or durability without being pushy
Explain how Cut, Color, Clarity, and Carat weight interact to determine a diamond’s value and brilliance.
Understand the differences between 14k vs. 18k gold, platinum, and silver, including their durability and hypoallergenic properties.
Advise clients on how to clean and store specific stones (e.g.,



explaining why ultrasonic cleaners are protected for diamonds but can damage emeralds or opals).
Master the transition from admiration to purchase, often involving sensitive discussions about financing or custom alterations.
Accurately process sales transactions, handle payments, and provide customers with receipts.
Consistently meet and maintain sales performance metrics as established by management.

Store Operations
Be vigilant about items on display to prevent theft.
Ensure that lighting is perfectly positioned to catch the facets of the stones and that displays are free of fingerprints.
Participate in "open and close" counts where every single item is scanned and verified daily.

Customer Service
Build rapport with customers to foster loyalty and repeat business.
Keep notes of what a regular client liked so they can be attended better for future visits
Schedule "Check and Clean" appointments to maintain the jewelry and keep the brand top-o

📌 Senior Sales Executive South Delhi
🏢 Laxmi Narayen Diamond
📍 South Delhi