Team Member - QSR / Café Operations

Department: Operations - Store/Café
Experience: Minimum 1 year in QSR / Café / F&B; Operations
Education: 12th Pass / Diploma in Hotel Management or F&B; Services

About the Role:
We are looking for energetic, customer-focused and well-groomed Team Members to join our café operations team.

Key Responsibilities:
Greet customers, understand their requirements and provide prompt and courteous service.
Take customer orders accurately and ensure a positive guest experience.
Prepare and serve food and beverages according to prescribed recipes and presentation standards.
Handle products such as coffee, sandwiches, cheesecakes and other F&B; items.
Maintain high standards of cleanliness, personal hygiene and grooming.
Follow food safety, hygiene and FSSAI guidelines.
Handle billing and cash transactions accurately.
Support store operations during peak hours and work effectively as part of a team.
Participate in daily briefings, training and operational activities.
Follow company policies related to attendance, discipline,



grooming and customer service.
Support the Store Manager/Shift Supervisor in maintaining smooth day-to-day café operations.

Mandatory
Minimum 1 year of relevant experience in QSR, café, coffee shop or organized F&B; operations.
Experience in customer-facing café/QSR operations.
Valuable communication and customer-service skills.
Basic understanding of food safety and hygiene.
Willingness to work in shifts, including weekends and holidays.
Positive attitude, discipline and willingness to learn.
Valuable grooming and skilled appearance.

Preferred Experience:
Costa Coffee | Starbucks | Blue Tokai | Third Wave Coffee | Magnolia Bakery | Similar Organized Café/QSR Brandswill be preferred.

Educational Qualification:
12th Pass preferred.
Diploma in Hotel Management / Food & Beverage Services will be an advantage.

What We Are Looking For:
Customer-focused
Energetic and enthusiastic
We

📌 Team Member Mahalakshmi Layout
🏢 Gourmet Cafe Private
📍 Mahalakshmi Layout