Job Summary:
Key Responsibilities

Order Processing & Administration
Verify order details, pricing, product configurations, and delivery requirements before processing.
Ensure all orders are accurately entered into the system and processed within established timelines.
Maintain and update order records, customer information, and transaction details.

Customer Service & Communication
Serve as the primary point of contact for clients regarding order-related inquiries.
Provide regular updates on order status, delivery schedules, and shipment tracking information.
Address customer concerns, resolve issues promptly, and ensure a positive customer experience.
Build and maintain robust relationships with customers through qualified communication and support.

Vendor & Logistics Coordination
Liaise with vendors and suppliers to confirm order requirements and product availability.
Coordinate order pickups, deliveries, and transportation logistics.
Track shipments and proactively resolve any delivery delays or discrepancies.




Ensure orders are delivered on time and in accordance with customer expectations.

Inventory & Supply Coordination
Monitor inventory levels and stock availability.
Coordinate with warehouse personnel to ensure sufficient stock is available to meet customer demand.
Support inventory planning activities by identifying potential stock shortages or replenishment needs.
Assist in maintaining accurate inventory records and reporting.

Quality Control & Compliance
Conduct quality checks on incoming and outgoing orders to ensure compliance with customer specifications and company standards.
Verify the accuracy of order documentation, invoices, delivery notes, and shipment records.
Ensure adherence to company policies, procedures, and operational guidelines.

Financial & Documentation Support
Prepare and review quotations, invoices, and related documentation.
Support invoicing, payment follow-ups, and accounts receivable

📌 Order Management Executive Noida
🏢 Tech First Gulf
📍 Noida