Job Description - Steward (F&B; Service)
Position: Steward
Department: Food & Beverage Service
Reports To: Captain / Restaurant Manager / F&B; Manager

Job Summary

The Steward is responsible for providing courteous and effective food & beverage service while ensuring a clean, organized, and welcoming dining environment. The role focuses on delivering an excellent guest experience in accordance with company standards.

Key Responsibilities
Welcome and assist guests in a polite and skilled manner.
Set up tables with cutlery, crockery, glassware, and other required items.
Take food and beverage orders accurately (if assigned).
Serve food and beverages as per service standards.
Ensure timely clearing and resetting of tables.
Maintain cleanliness of the restaurant, service stations, and dining areas.
Assist Captains and senior team members during busy service periods.
Follow proper sequence of service and SOPs.
Ensure guest requests and complaints are addressed promptly or escalated to the Captain/Manager.
Maintain knowledge of menu items, ingredients,



and daily specials.
Promote menu items and suggestive selling wherever appropriate.
Coordinate with the kitchen and bar for smooth order execution.
Handle crockery, cutlery, and service equipment with care.
Follow all hygiene, food safety, and sanitation standards.
Comply with grooming and uniform standards at all times.
Attend daily briefings and training sessions.
Support banquet, outdoor catering, and special events whenever required.
Perform any other duties assigned by the management.

Skills & Competencies
Good communication and interpersonal skills.
Positive attitude and customer-focused approach.
Team player with willingness to learn.
Ability to work under pressure in a fast-paced environment.
Basic knowledge of food & beverage service.
Good grooming and qualified appearance.

Qualifications
Minimum 10+2 or Diploma in Hotel Management (preferred).

Working Co

📌 Steward Amritsar
🏢 BAGH HOSPITALITY GROUP
📍 Amritsar