Job Title: Customer Support Executive - International Voice Process (FinTech)

Location: Indore.

Job Type:Full time

Experience Required
Graduates and undergraduates are eligible.

Key Responsibilities
Handle customer interactions through inbound and outbound voice support.
Resolve customer queries efficiently while maintaining a high standard of service.
Deliver accurate information and ensure a positive customer experience.
Follow company policies, quality standards, and compliance guidelines.
Maintain accurate records of customer interactions.

Requirements:
Excellent English communication skills (spoken and written) with a high level of fluency.
Clear pronunciation and solid grammar skills.
Solid interpersonal and problem-solving abilities.
Willingness to work in rotational shifts and rotational week-offs.
Immediate joiners will be preferred.

Work Schedule
5 working days per week
9.5-hour shift (including 8.5 hours of login time)




Rotational shifts and weekly off

Salary
Freshers: ₹28,000 CTC per month + Performance-Linked Incentive (PLI) of ₹2,000
Experienced: Up to ₹43,000 CTC per month + Performance-Linked Incentive (PLI) of ₹2,000 (based on relevant experience and interview performance)

Relocation Support
One-way travel ticket
Hotel accommodation for up to 10 days
Relocation bonus after successful completion of 3 months of employment
Have excellent English communication skills.
Are comfortable working in rotational shifts.
Are looking to build a career in international customer support within the FinTech domain.
Can join immediately.

Pay: ₹28,000.00 - ₹43,000.00 per month

Benefits:
Flexible schedule
Health insurance
Life insurance

Work Location: In person

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