17 Aug
|
Prime Trade
|
India
Core Responsibilities
Client Relationship Management: Serving as the dedicated contact to build rapport, trust, and long-term partnerships.
Business Development: Proactively identifying recent sales opportunities and expanding the wallet share of existing clients.
Needs Analysis: Understanding client goals and providing customized solutions or advice.
Issue Resolution: Promptly addressing and resolving client complaints to ensure high satisfaction rates.
Strategic Collaboration: Liaising with internal sales, marketing, and product teams to meet client expectations and company goals.
Performance Monitoring: Analyzing account performance, preparing reports, and tracking revenue targets.
Key Requirements & Skills
Education: Bachelor’s degree in Business, Management, Marketing, or a related field.
Experience:
Proven experience in client-facing roles, customer service, or account management.
Skills: Excellent communication, negotiation, and interpersonal skills.
Technical Skills: Proficiency in CRM software and MS Office.
Competencies: Solid conflict resolution, problem-solving, and analytical skills.
Pay: ₹12,000.00 - ₹50,000.00 per month
Advantages:
Paid sick time
Ability to commute/relocate:
Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Education:
Bachelor's (preferred)
Work Location: In person
📌 Customer Relationship Executive Lucknow (India)
🏢 Prime Trade
📍 India