Field Support Engineer (Desktop & Hardware Support)

Location: Sangli, Maharashtra
Experience: 6 Months - 2 Years

Job Summary

We are looking for Field Support Engineers to provide in office IT support for desktops, laptops, network devices, printers, and peripherals. The role requires extensive travel within the assigned location and hands-on troubleshooting of hardware and network-related issues.

Key ResponsibilitiesDesktop & Laptop Support
Installation and configuration of desktops, laptops, and workstations.
Hardware troubleshooting and fault diagnosis.
Replacement of RAM, HDD/SSD, motherboard, keyboard, battery, display, adapters, and other hardware components.
Operating System installation, upgrades, and configuration.

Network Support
Basic troubleshooting of LAN/WAN connectivity issues.
Support and configuration of switches, routers, and access points.
Cable tracing, patching, and network port activation.

Printer & Peripheral Support
Installation and troubleshooting of printers, scanners, webcams, and other peripherals.




Coordination with OEM vendors for warranty and service support.

Field Support
Attend on-site service calls at customer locations.
Ensure timely resolution of hardware and network-related issues.
Maintain service reports and update call status as required.
100% field travel required within the assigned area.

Qualifications:
Diploma/Bachelor's Degree in Computer Science, IT, Electronics, or related field.
6 Months - 2 Years of experience in IT Hardware/Desktop Support.
Basic knowledge of networking concepts and devices.
Positive communication and customer-handling skills.
Willingness to travel extensively for field support activities.

Preferred Skills
Desktop Support
Laptop Support
Hardware Troubleshooting
Windows OS Installation
LAN/WAN Support
Printer Support
Network Devices
Field Service Support
Break-Fix Support

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks:
Commuter assistance
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📌 Hardware Support Engineer Sangli (India)
🏢 Cantik Technologies Private
📍 India