Patient Counseling & Sales
Explain available treatments, packages, pricing, offers, and EMI options.
Understand patient concerns and recommend suitable treatment plans.
Build trust and maintain qualified communication.
Convert consultations into paid treatment packages.
Upsell and cross-sell relevant services where appropriate.
Follow-up Management
Follow up with:
Current inquiries
Missed appointments
Consultation patients who have not started treatment
Existing patients due for additional sessions
Lost leads and inactive patients
Maintain structured follow-up schedules in the CRM.
CRM Management
Record every interaction, follow-up, and patient status in the CRM.
Update lead stages accurately.
Ensure no lead remains unattended.
Maintain complete and accurate patient records.
Revenue Generation
Achieve daily, weekly, and monthly sales targets.
Increase consultation-to-treatment conversion rates.
Maximize package sales and treatment upgrades.
Contribute to overall branch revenue growth.
Customer Experience
Provide excellent customer service throughout the patient journey.
Address patient queries promptly.
Coordinate with doctors, reception, and operations to ensure a smooth patient experience.
Handle complaints professionally and escalate when necessary.
Reporting
Submit daily reports including:
Leads received
Calls made
Appointments booked
Consultations attended
Treatments converted
Revenue generated
Pending follow-ups
Participate in daily sales review meetings.
Coordination
Work closely with:
Clinic Managers
Reception Team
Doctors
Marketing Team
Call Center
Ensure seamless coordination between marketing campaigns and clinic operations.
Pay: ₹240,000.00 - ₹360,000.00 per year
Work Location: In person
📌 Sales Executive Hyderabad (India)
🏢 Celestee Skin and Hair Care
📍 India
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