Receptionist - Job Responsibilities
Answer, screen, and direct incoming phone calls to the appropriate departments.
Handle customer inquiries and provide accurate information about the company's services.
Schedule appointments and coordinate meetings for management and staff.
Maintain the reception area, ensuring it is clean, organized, and presentable.
Manage visitor records and ensure proper check-in/check-out procedures.
Receive, sort, and distribute incoming mail, courier deliveries, and packages.
Maintain office stationery and reception supplies, and place orders when required.
Perform administrative tasks such as filing, photocopying, scanning, printing, and data entry.
Coordinate with different departments to ensure smooth communication and workflow.
Maintain company records, documents, and contact directories.
Ensure confidentiality of company information and client data.
Support management with other administrative duties as assigned.
Follow company policies and maintain a skilled appearance and positive attitude at all times.