Join our global team for a career filled with prospects to solve challenges both small and large, local and global, straightforward and complex.

Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries.

The position is responsible for performing the following activities:
Main responsibilities and tasks
Build a 24*7 team and create appropriate processes for smooth business operations
Manage end-to-end hotel accommodation requirements from planning to booking confirmation
Lead, supervise, mentor, and allocate tasks to hotel booking team members
Build and maintain strong relationships with hotels and accommodation providers globally
Negotiate competitive hotel rates and identify cost-saving opportunities
Monitor booking requests and provide support for urgent changes, disruptions, or emergency accommodation requirements
Maintain accurate booking records and generate regular management reports




Serve as the primary point of contact for all hotel accommodation-related queries
Ensure compliance with company travel policies, budgets, and accommodation standards
Identify and implement improvements in hotel booking processes and operational efficiency
Monitor service quality and traveler satisfaction, resolving escalations as required
Ability to handle high-volume bookings and urgent operational requests

Mandatory Requirement
5 years of experience in hotel reservations, accommodation management, corporate travel, or hospitality operations
Proven experience managing a team or coordinating staff activities
Solid knowledge of hotel booking systems, accommodation sourcing, and supplier management
Excellent organizational, leadership, communication, negotiation, and customer service skills

Competency Requirement
Customer Focus
Problem Solving & Decision Making
Team Commit

📌 Assistant Manager Mumbai
🏢 Wilhelmsen
📍 Mumbai