Sales & Financial Performance
Meet Sales Goals: Exceed weekly, monthly, and annual revenue targets.
Analyze Metrics: Track performance metrics like conversion rates and basket sizes.
Control Budgets: Manage operational expenses, payroll costs, and store profitability.
Operations & Inventory Control
Manage Stock: Oversee inventory levels, ordering, receiving, and stockroom organization.
Reduce Shrinkage: Implement strict loss prevention strategies to prevent theft.
Execute Audits: Lead periodic physical inventory counts and stock reconciliations.
Maintain Visuals: Ensure floor layouts and window displays meet brand standards.
Customer Service & Compliance
Resolve Escalations: Handle complex customer complaints to ensure brand loyalty.
Enforce Safety:
Maintain strict compliance with safety laws and labor regulations.
Secure Premises: Oversee open/close procedures, cash handling, and bank deposits.
Required Skills & Qualifications
Experience: 3+ years of retail management or assistant management experience.
Education: Bachelor’s degree in Business preferred.
Leadership: Proven ability to build, motivate, and retain high-performing teams.
Tech Literacy: Proficiency with Point of Sale (POS) systems and MS Office.
Communication: Solid verbal, written, and interpersonal communication skills.
Physical Ability: Capability to stand for long periods and lift up to 15 kg.