About Crunchyroll:
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime

About the role:
Core Areas of Responsibility:
Operational Execution & Ownership
Own the daily Distribution Operations workflows for a defined line of business, including order submission and tracking, delivery confirmation, readiness validation, and issue triage.
Perform and validate readiness checks to ensure assets meet internal and external distribution requirements before release.
Manage JIRA tickets and remediation workflows, ensuring timely resolution and clear documentation of issues and outcomes.
Escalate risks and blockers proactively, providing explicit context, impact,



and recommended actions.
Cross-Departmental Coordination
Be the primary operational contact for internal stakeholders (Content Operations, Localization, Product, Engineering) and external partners.
Partner across Distribution Operations teams to ensure consistency and parity in distribution execution aligned to business intent.
Collaborate with upstream and downstream teams to ensure smooth handoffs across the digital supply chain.
Process Optimization & Continuous Improvement
Identify gaps in workflows, tools, and processes, and propose scalable solutions to improve efficiency, quality, and speed.
Contribute to the evolution of Distribution Operations playbooks, SOPs, and best practices.
Support implementation of recent workflows and system changes, ensuring smooth adoption and mínimal disruption.
Communication and Reporting
Provide explicit and timely updates on distribution status, risks,

📌 Manager, Distribution Operations Hyderabad (India)
🏢 Crunchyroll
📍 India