JOB DESCRIPTION Sales Manager cum Jewellery Consultant

Industry: Lab-Grown Diamonds / Jewellery
Location: JIH, Mumbai

Job Type: Full-Time | On-Site
Working Days: Monday to Saturday
Weekly Off: Sunday
Working Hours: 10:00 AM to 7:00 PM

About the Role

We are looking for an experienced and customer-focused Sales Manager cum Jewellery Consultant to manage jewellery sales, handle customer consultations and drive revenue for our lab-grown diamond business.

Key Responsibilities1. Sales & Business Development
Handle incoming customer enquiries through phone, WhatsApp, social media, website and walk-ins/appointments.
Convert leads and enquiries into successful sales.
Achieve monthly and yearly sales targets.
Follow up with prospective customers regularly.
Maintain a proper record of leads, follow-ups and sales.
Identify recent business opportunities and potential customers.
Develop long-term relationships with customers.
Jewellery Consultation
Understand customer preferences, requirements and budget.
Guide customers in selecting suitable:




Lab-grown diamonds
Engagement rings
Solitaire rings
Wedding jewellery
Earrings
Bracelets
Necklaces
Custom jewellery
Explain diamond specifications such as 4Cs - Cut, Colour, Clarity and Carat.
Explain the difference between lab-grown and natural diamonds in a transparent and skilled manner.
Explain diamond certification, including IGI/GIA certification where applicable.
Recommend suitable diamond shapes, sizes, colours and clarities based on customer requirements.
Assist customers with jewellery customization and design selection.
Customer Handling
Provide a premium and personalized customer experience.
Handle customers professionally from the first enquiry until order completion.
Understand customer expectations and provide appropriate product recommendations.
Handle customer questions regarding pricing, quality, certification, delivery and customization.
Coordinate with produc

📌 Sales Manager Juhu
🏢 Ivee Gems and Jewellery
📍 Juhu