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Experience and knowledge of M365 Intune Patch Management Administration, Mobile Device Management, Deployment, and Distribution, Application Packages Deployment, Windows Autopilot, etc.,
Should have positive experience in troubleshooting issues of M365, MDM Issues, Intune, AD, AD Connect Sync, Scripting (PowerShell), Batch File, Migration / Upgradation,
Escalate and co-ordinate with Vendors for issue resolution
Working Knowledge of various MDM & various Patch Management Tools like WSUS, SCCM, Intune, Patch Manager, UEM (Manager Engine), etc.,
Troubleshooting and support, Intune, SCCM, Desktop Images, Virtual Images, Windows Autopilot
Maintaining Patch version update report from MS Portal and ensuring all the End Points & Servers are at minimum n-1 version




Remote Support and assisting users via calls and MS teams
Install, Configure, Test, Manage and Maintain M365 Application software, and System management tools
Intune Windows packages creation, testing & deployments
Liaise with vendors and other IT personal/Customer for problem resolution
L2 Desktop Support and Remote Support for end-users
Knowledge of handling Helpdesk Ticketing Systems
Maintaining IT documentation, Audit Queries, Hardening
VAPT Fix, Security & Compliance
SLA adherence for patch management
Compliance reporting on patching
Manage and deploy patches and updates to Windows systems across the organization
Monitor and assess the impact of patches on system performance.

Ensure compliance with organizational and regulatory security standards
Collaborate with other IT teams to schedule and coordinate patch deployments.
Resolve issues arising from patch deployments and update failu

📌 Assistant Manager Pune
🏢 Tata Communications
📍 Pune