This is a senior operational leadership role responsible for the day-to-day running of Voltaris's India-based operations hub. You will manage our inside sales closers, operations and admin coordinators, technology stack, and compliance workflows — ensuring seamless delivery from lead to post-installation handover.

You will be the primary point of contact between the Vadodara team and the Melbourne director, and will be expected to operate with a high degree of autonomy, ownership, and initiative. This role is ideal for a hands-on leader who thrives in a quick-paced, growth-stage workplace and has experience managing remote sales or BPO operations serving international markets.

Key Responsibilities
Sales Operations Management
Oversee a team of inside sales closers working Australian residential solar leads
Monitor daily call activity, lead pipeline, conversion rates, and KPIs via CRM (HubSpot)
Run daily and weekly team huddles, performance reviews, and coaching sessions
Manage shift rosters aligned to Australian business hours (AEST/AEDT)




Work with the Melbourne director to refine scripts, objection-handling, and closing techniques
Implement and track commission structures and bonus payouts for closers
Business Operations & Administration
Oversee admin coordinators handling job bookings, customer follow-ups, and post-sale documentation
Ensure compliance with Solar Victoria, NETCC, and CEC documentation requirements
Maintain and improve SOPs for all operational workflows
Technology & Systems
Administer and optimise HubSpot CRM including pipelines, automations, and reporting dashboards
Manage VoIP telephony platform (3CX / VoIPLine / Aircall) and ensure call quality and uptime
Coordinate with IT and vendors for system integrations and troubleshooting
Maintain data integrity, reporting accuracy, and team compliance with CRM entry standards
People Management & Culture
Recruit, onboard, and train current inside sales and admin st

📌 Operations Manager Vadodara
🏢 Voltaris Energy
📍 Vadodara