17 Aug
|
Bluespirit
|
Mumbai
Position: Customer Service Agent Company: Bluespirit
Location: Nagpur, Maharashtra, India Contract Details: Full-time
Overview: We are seeking a highly motivated and customer-oriented
individual to join our team as a Customer Service Agent at the
airport. As a Customer Service Agent, you will be the first point
of contact for our customers, providing them with exceptional
service and ensuring a smooth and pleasant travel experience. Key
Responsibilities: - Greet and assist customers at the airport
check-in counter, gate, and baggage claim areas - Answer customer
inquiries and provide information about flight schedules, delays,
and other relevant information - Process ticket sales, changes, and
upgrades - Handle and resolve customer complaints and issues in a
timely and professional manner - Ensure compliance with all safety
and security regulations - Collaborate with other departments to
ensure productive operations and customer satisfaction - Maintain
accurate records and perform administrative tasks as required -
Uphold company policies and procedures at all times Requirements: -
High school diploma or equivalent - Excellent communication and
interpersonal skills - Previous experience in customer service or a
related field is preferred - Proficient in handling cash and credit
card transactions - Ability to work in a fast-paced and dynamic
environment - Robust problem-solving and decision-making skills -
Willingness to work flexible hours, including evenings, weekends,
and holidays - Must be able to pass a background check and obtain
necessary airport security clearance We offer market-competitive salary
and advantages, as well as opportunities for career growth and
development. If you are passionate about providing exceptional
customer service and thrive in a fast-paced environment, we would
love to hear from you. Apply now to join our team at
Bluespirit
📌 Customer Service Agent Job At Airport Mumbai
🏢 Bluespirit
📍 Mumbai