Responsibilities :
Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams
Recognize, identify, and prioritize incidents in accordance with business requirements, organizational policies, and operational impact
Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages
Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications
Document all actions in accordance with standard company policies and procedures
Notify customer and third-party service providers of issues, outages and remediation status
Work with internal and external technical and service teams to create and/or update knowledge base articles




Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)
Support multiple technical teams in 24 x 7 setting operational environments with high uptime requirements. Diverse shift schedules may include day or evening hours.
Other duties as assigned

Requirements:
Bachelors degree in computer science or related field.
A minimum of three years of experience supporting and monitoring network systems, servers, or storage in an enterprise setting. Previous NOC experience is strongly preferred.
Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.
Knowledge of Microsoft server operating systems and Cisco network devices
Excellent written, verbal, and interpersonal skills
Thorough understanding of TCP/IP, networking concepts and internet protocols
Experience in Event Correlation and Analysis
Ability to absorb extremely techn

📌 Network Engineer Bengaluru
🏢 Huron
📍 Bengaluru