Job Description:

We have an urgent opening for the post of Community Host for a reputed Company for their office at Mumbai.

Job Description:

Manage the Community Desk
Welcome and greet visitors and members. Understand their needs, request a register entry and accordingly direct them
Manage outgoing and incoming calls. Identify purpose and transfer messages as appropriate.
Manage all incoming and outgoing correspondence, couriers, vendor bills,member parcels or mails etc.

Center Operations
Manage housekeeping and pantry staff with regular checklists and supervision with community managers.
Maintain highest standards of maintenance, upkeep of the center, equipment,assets etc. according to Dextrus Service Standards & SOPs.
Maintain strict Health, Safety, Cleanliness, Hygiene and Security protocols with 0% deviation in the centre.
Inventory management of Food, Beverages, Stationery & Housekeeping supplies.

Member Relations
Managing member check-in tours, sales tours and CIF and sales inquiries
Help members with meeting room bookings, additional requests,



inquiries etc.
Learn and help evolve the services offered to members, e.g changing pantry items, managing community boards etc
Member onboarding, check-in and check-out procedures
Ideating experiential events and community engagement activities.
Operationally executing events as per set standards and requirements of the same
Designing creatives and newsletters for events and internal communication
Acquiring current services and offers for the members, organizing internal engagement focussed activities.
Handling promotions and registration of events.

Vendor Management
Coordinating, acquiring and negotiating with vendors and getting job done under supervision and as per space standards.
Overseeing AMC deliverables
Managing tracking lists and documents

Candidate Profile:
A proactive and people person - An eye for detail and a passion for outstanding customer experiences.
A diverse pro

📌 Community Host Mumbai
🏢 DC Consultants
📍 Mumbai