Senior Executive - Billing Operations

Location: Bangalore

Reporting to: Senior Manager – Order to Cash

About the Role The Billing Operations Executive will manage end-to-end customer invoicing, submission and collections for a cohort. The role ensures invoices are accurate, compliant, timely, and aligned with customer contracts while partnering closely with Sales and Account Managers.

Key Responsibilities

Billing Operations
Generate customer invoices accurately and on time.
Validate supporting documents before billing.
Verify pricing, taxes, discounts and approvals.
Process recurring and milestone-based billing.
Prepare debit notes and credit notes.
Ensure GST-compliant invoicing.

Billing Validation

Review
Customer contracts
Purchase Orders
Work Orders
Billing milestones
Rate cards
Customer master data

Ensure no billing errors prior to invoice generation.

Customer Coordination
Coordinate invoice revisions where required.
Share invoice copies and supporting documents.
Support customer onboarding for billing.




Support in collections follow up

Internal Coordination

Partner with
Sales
Account Managers
Product teams
Accounts Receivable

to resolve billing exceptions.

Revenue Support
Identify uninvoiced transactions.
Monitor pending billings.
Escalate revenue leakage risks.
Ensure all completed services are invoiced.

Compliance

Maintain complete documentation for
Contracts
Approvals
Audit requests

Skills Required
Robust understanding of invoicing
Knowledge of GST
Excellent attention to detail
Robust Excel skills
ERP experience (Zoho preferred)
Good communication skills
Ability to coordinate with multiple stakeholders
Robust process orientation

Preferred Qualifications
B.Com / M.Com / MBA Finance
2–5 years of billing or finance operations experience
Experience in SaaS, consulting or services industry preferred

📌 Billing Operations Executive Alwar
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📍 Alwar