17 Aug
|
Jiva Ayurveda
|
Faridabad
17 Aug
Jiva Ayurveda
Faridabad
Customer Care Executive / Telecaller This role at JIVA AYURVEDA is for a Customer Care Executive / Telecaller who will engage directly with customers, handling inquiries and showcasing basic selling skills. You'll need excellent verbal and written communication, a customer-centric approach, and a positive attitude to effectively assist customers, particularly those using online shopping portals and digital payment platforms.
Key Responsibilities - Customer Interaction: Deal effectively with customers, addressing their needs and providing excellent customer service.
Communication: Utilize robust verbal and written communication skills to interact clearly with customers.
Sales: Apply basic selling skills during calls to drive sales.
Qualifications - Valuable verbal and written Communication Skills (no mother tongue influence issues).
Proficiency in customer dealing, including knowledge of customer service principles and online shopping portals.
Basic computer knowledge and typing skills.
Valuable interpersonal skills, including a positive attitude and negotiation abilities.
Sales-driven with basic selling skills on calls.
Strong listening skills.
Awareness of digital payment platforms
📌 Customer Care Executive / Telecaller Faridabad
🏢 Jiva Ayurveda
📍 Faridabad