Responsibilities:
Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)
Perform quality checks on current and revised manuscript submissions following checklists and journal policy guidelines
Follow accurate set of workflow protocols and ensure all manuscript requirements are met
Facilitate manuscript peer review through outreach to editors and reviewers as directed
Use KGL’s cloud-based technology as a communication and productivity tool
Proofread and send decision letters and other correspondence to authors, editors, and reviewers • Complete all assigned tasks during scheduled hours and meet productivity expectations
Be a proficient user of the manuscript management system
Provide editor, reviewer,



and author technical support related to submission requirements and the submission system
Provide assistance to newer staff who may shadow experienced colleagues
Utilize KGL’s cloud-based technology as a communication and productivity tool

Requirements:
A minimum of 0 -1 year working in the editorial office of a scholarly journal or have transferrable experience
Proficient use of standard office technology (e.g., Microsoft Office, teleconferencing, and G Suite)
Excellent oral and written communication skills
High Integrity, working standards, self starter

📌 Editorial Associate Trainee Mumbai
🏢 KnowledgeWorks Global
📍 Mumbai