Role & responsibilities
Achieve and consistently exceed monthly collections targets.
Proactively follow up and recover outstanding payments from defaulters to minimize overdue amounts.
Handle cancellation retention processes and encourage advance collections to reduce payment delays.
Generate and dispatch demand notices and payment reminders to customers for timely collections.
Prepare, analyze, and maintain weekly and monthly collection reports to track performance and identify gaps.
Work Experience
Skills Required:
Advanced Communication
Customer Orientation
Relationship Building
Interdepartmental Coordination
Qualified Support & Learning
Job and soft‑skill training
Qualified degree assistance
Sponsorship for education
Rewards and recognition
Course reimbursements
Financial Benefits
Mobile bill reimbursements
Performance bonus
Relocation assistance
Car lease
Loyalty discount
Employee referral program
Health & Insurance
Health insurance
Life insurance
Leave Entitlements
Annual leave
Maternity leave
*Pls note some benefits are grade specific and may not be applicable to your grade.