We are looking for a skilled Senior Manager to lead our Client Business Operations team at Talent21 Management Shared Services Pvt. Ltd., playing a crucial role in driving business growth and excellence. The ideal candidate will have a strong background in managing client relationships, delivering exceptional service, and leading high-performing teams.

Roles and Responsibility
Develop and implement comprehensive business strategies to achieve organizational goals.
Build and maintain robust relationships with clients, identifying their needs and providing tailored solutions.
Lead and manage a team of professionals, fostering a culture of collaboration and continuous improvement.
Analyze market trends and competitor activity to inform business decisions.
Collaborate with cross-functional teams to drive business expansion and revenue growth.




Ensure compliance with regulatory requirements and industry standards.

Job Requirements
Proven experience in a senior management role, preferably in the shared services or BPO industry.
Robust understanding of client business operations, including sales, marketing, and customer service.
Excellent leadership and communication skills, with the ability to motivate and inspire teams.
Strategic thinker with the ability to analyze complex data sets and make informed decisions.
Experience in change management, focusing on process improvements and cost reduction initiatives.
Ability to work in a rapid-paced environment, prioritizing multiple tasks and meeting deadlines.

📌 Senior Manager, Client Business Operations Bengaluru
🏢 Talent21
📍 Bengaluru