Sr Client Support Executive-Voice

Qualification: Graduation (Mandatory)

Salary: ₹20,000 to ₹26,000 per month

Location: Infopark, Kochi

Experience: 1 to 3 years in BPO / Customer Support voice process(Mandatory)

Shift Details
Day Shift
Noon Shift / Evening Shift

Requirements
Experience: 1​ to 5 years in BPO / Customer Support voice process
Candidate Should have excellent fluency in English.

Responsibilities
Excellent fluency in English
1 to 3 years of experience in BPO or Customer Support voice process
Robust communication and interpersonal skills
Address customer inquiries promptly and accurately through phone.
Understand customer needs and assist them in utilizing specific product features effectively.
Follow up with customers to ensure timely resolution of their technical issues.
Gather customer feedback and communicate insights to service.

Pay: ₹20,000.00 - ₹26,000.00 per month

Perks
Provident Fund

Experience:
Customer support: 1 year (Required)

License/Certification:
Graduation (Required)

Shift availability:
Day Shift (Required)
Night Shift (Required)

Work Location: In person

📌 Sr Client Support Executive Voice Kochi
🏢 NSK Logistics
📍 Kochi