Job Description:
Role Objective

To ensure consistent product and process quality through effective inspection, quality control, QMS implementation, customer complaint handling, problem-solving, documentation, and continuous improvement while ensuring compliance with customer requirements and applicable ISO 9001 / IATF 16949 standards.
Key Responsibilities

A. In-Process & Final Quality Control
Conduct inspection of incoming raw materials, in-process components, and finished products.
Ensure products comply with drawings, specifications, control plans, SOPs, and customer requirements.
Perform patrol inspections at different stages of production.
Verify critical dimensions, characteristics, and process parameters.
Use measuring instruments such as Vernier Caliper, Micrometer, Height Gauge, Bore Gauge, Gauges, and other inspection equipment.
Identify, segregate, and control non-conforming products.
Ensure proper identification and traceability of OK, rejected, rework, and hold material.
Escalate major quality issues to the Quality Manager and Production team.





B. Customer Quality Management
Handle customer complaints and quality-related communication.
Coordinate with internal departments for containment and corrective action.
Prepare and support 8D, CAPA, RCA, and customer complaint reports.
Ensure timely closure of customer complaints.
Analyze customer rejection trends and identify recurring quality problems.
Participate in customer visits, audits, and complaint resolution activities when required.

C. QMS – Quality Management System
Ensure effective implementation of ISO 9001 / IATF 16949 QMS requirements.
Maintain quality procedures, SOPs, Work Instructions, Control Plans, inspection standards, and quality records.
Support preparation and execution of Internal, Process, Product, Customer, and Certification Audits.
Identify audit non-conformities and coordinate corrective actions.
Follow up on CAPA / Corrective Action Re

📌 Quality Officer Aurangabad
🏢 Narshimha Jobs & Placement
📍 Aurangabad