Job Title: VKYC Associate

Key Responsibilities:
Conduct Video KYC Calls / Review the Call: Manage face-to-face video calls with customers to
conduct Video KYC processes for identity verification / Audit calls to review and approve
documents with robust analytical skills and basic Excel skills.
Verify Customer Documents: Review and verify the customer’s identity documents during the
video call.
Resolve Customer Queries: Address customer queries during the VKYC process professionally
and friendly.
Update Records: Accurately document customer details and VKYC outcomes in company
systems and databases.

Requirements
Requirements:
Graduates from any stream.
Experience in customer service, VKYC,



or banking roles (video-based verification preferred).
Robust communication skills (verbal and written).
Good knowledge of VKYC processes.
Comfortable with technology including video tools and CRM software.
Solid attention to detail.
Ability to handle sensitive information with confidentiality

Preferred Skills:
Experience in video-based KYC or customer-facing roles.
Multilingual proficiency (Hindi & English mandatory).
Knowledge of the financial sector and regulatory setting

📌 Vkyc Associate Bengaluru
🏢 HRassistance India Consultancy
📍 Bengaluru