Your Team Responsibilities

POSITION OVERVIEW – Senior Associate

Role & Responsibilities
Build a high-performing team by recruiting, onboarding, coaching, and continuously developing talent.
Manage staff and functional activities to achieve team goals aligned with organizational objectives.
Ensure productivity, data quality, and SLA compliance through rigorous performance oversight
Evaluate and implement industry leading QA practices on both data and content, re-engineer quality assurance and quality control processes including working on effectively tracking and reporting quality improvements.
Undertake projects to improve the data workflow, QA processes, Vendor data onboarding and ensure that these are executed in line with the transformation program
Evaluate re-engineering opportunities by analyzing existing processes and systematically identify manual/off-system tasks and processes bottlenecks, create process maps as specifications for BA/IT and drive them.




Lead the data transformation working the Data Operations teams in Manila/Mumbai & collaboration with BA/Project Management, Technology & Data Science teams.
Solid data analysis skills with the ability to interpret large datasets and identify anomalies, report data trends and patterns.
Participate and shape discussions on scaling & transforming operations, process changes, business priorities and client expectations
Identify opportunities of leveraging ML/NLP for unstructured data extraction, quality enhancement
Lead projects involving recent data onboarding and ensure all new data sourcing is in-line with data transformation agenda
Drive strategic planning and goal setting while fostering upskilling and growth opportunities opportunities for the team.

Your Key Responsibilities
People Management:
Focus on training pool of Juniors, and setting up of team workflows, process to detect data quality issues, metrics and KPIs.
Consistent touch on Team members progress and helping team to acq

📌 Lead Data Operations Automation & Transitions Coimbatore (India)
🏢 MSCI
📍 India