Guest Service: Greet guests warmly, escort them to tables, and provide detailed information on menus, specials, and ingredients.
Order Management: Accurately take food and beverage orders and use the Point of Sale (POS) system to communicate requirements to the kitchen
Service Excellence: Deliver food and drinks promptly while following fine-dining or casual-dining service protocols
Upselling: Use product knowledge to recommend pairings, appetizers, or signature cocktails to enhance the guest experience and increase revenue.
Station Maintenance: Ensure the dining area, side stations, and cutlery are impeccably clean and set according to hotel brand standards.
Complaint Handling: Address guest concerns immediately with a qualified and "can-do" attitude,



escalating to the supervisor when necessary.

Pay: ₹10,000.00 - ₹17,000.00 per month

Advantages:
Versatile schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:
Kondotti, Kerala (Kondotti): Reliably commute or planning to relocate before starting work (Preferred)

Education:
Diploma (Preferred)

Experience:
hotel: 1 year (Preferred)

Shift availability:
Overnight Shift (Preferred)

Work Location: In person

📌 Guest Service Associate Kondotty
🏢 KWJ
📍 Kondotty