We are looking for a motivated and experienced Senior Process Associate to manage day-to-day operational activities, ensure process accuracy, and support the team in achieving business targets.

Key Responsibilities
Handle day-to-day process and operational activities.
Review and process customer or business-related transactions accurately.
Ensure all work is completed within defined SLAs and quality standards.
Identify and resolve process-related issues and escalate complex cases when required.
Maintain accurate records and prepare regular reports.
Coordinate with internal teams and other stakeholders for smooth process execution.
Monitor process quality and identify opportunities for improvement

Required Skills
Good communication and interpersonal skills.




Strong analytical and problem-solving abilities.
Valuable knowledge of MS Excel and MS Office.
Ability to work independently as well as in a team.
Positive attention to detail and accuracy.

Qualification
Any Graduate / Post Graduate.
Relevant work experience of 2–5 years preferred.

Key Performance Indicators
Productivity
Quality
Accuracy
SLA/TAT adherenc

Pay: ₹303,053.13 - ₹593,392.25 per year

Advantages:
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Sr Process Associate Coimbatore
🏢 shivathattex
📍 Coimbatore