Provide timely and effective technical support to customers via phone, email, or chat.
Troubleshoot and resolve complex technical issues efficiently.
Collaborate with internal teams to resolve customer complaints and concerns.
Develop and maintain a thorough understanding of our products and services.
Identify and escalate potential issues to senior management when necessary.
Continuously improve knowledge base articles and contribute to process improvements.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Associate Service Desk Bengaluru
🏢 Microland
📍 Bengaluru
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