Job Description: Customer Support Executive

Company: WOWCARZ

Location: Chennai, Bengaluru, Mysuru

Job Type: Full time, Internship (Minimum 6 months)

Experience: 0 months to 1 year in Support

Shifts: Rotational (Day Shift / Night Shift)

Key Responsibilities:

Customer Support Executive

· Manage Pre & post-Booking Assistance

· Co-ordinate with internal team for Handover & On-Trip Support

· Support during emergency requirement and issues related to Vehicle

· Manage customers on Post-Trip Settlement & Returns

· Handle request related to Fleet Operations
Candidate Requirements
Experience: 0 months to 1 year of support experience in any industry (Automotive, Hospitality, E-commerce, or BPO experience is a plus).
Education: Graduate or Undergraduate in any stream.
Skills:




Excellent verbal and written communication skills (English and the local language of the hiring city).
Strong customer handling skills, problem-solving, and conflict-resolution abilities
Ability to multitask under pressure in a fast-paced startup environment.
Flexibility: Must be comfortable working in a rotational shift environment, including rotational Day Shift & Night shifts.
What We Offer
Market-competitive salary package.
An exciting, fast-growing work setting with immense opportunities for growth opportunities.
Hands-on experience in both the Sales and Operations domains of the booming mobility industry.

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:
Food provided
Paid sick time
Paid time off
Work from home

Work Location: In person

📌 Customer Care Executive Chennai
🏢 Hcube WowCarz
📍 Chennai