Job Description:
We are hiring Customer Sales Associates for an International Voice at our Gurugram location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO setting.
Key Responsibilities:
Handle customer calls for international clients professionally and efficiently
Understand customer requirements and help them with best available options
Maintain high standards of communication and customer satisfaction
Adhere to process guidelines and quality parameters
Document customer interactions appropriately
Eligibility Criteria:
Undergraduate/Graduate freshers are eligible to apply
Graduates with experience in International Voice BPO domain are also welcome
Excellent verbal communication skills in English
Customer-focused mindset and problem-solving ability
BPO Sales experience preferred.
Work Schedule:
5 days working
2 rotational weekly offs
Rotational shifts (as per business requirements)
How to apply:
Interested candidates can share their cv's on whats app
Contact Person : HR Khushboo Sethi
Contact Details : (phone hidden)