Customer Service Representative (Gurugram)

Customer Service Representative (Gurugram)

19 Aug
|
Policybazaar.com
|
Gurugram

19 Aug

Policybazaar.com

Gurugram

Interested candidates please contact Dhriti- (phone hidden)

Position Overview
Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.
Key Metrics
Employment Type: Full-time, Permanent
Compensation: INR 2.67 Lakhs to 4.00 Lakhs Per Annum + Unlimited Performance Incentives
Eligibility: Intermediate (12th Pass) or Graduates; Freshers are welcome
Work Location: Gurgaon (Sector 44)
Walk-In Interview Details
Interview Timings: 11:00 AM to 03:00 PM
Venue: Plot 116, Policybazaar, Sector 44, Gurgaon.
Landmark: Nearest Metro Station is Millennium City Centre Gurugram (formerly HUDA City Centre).
Profile:Sales Consultant (Inside Sales)
Product Promotion: Assist customers telephonically regarding a diverse range of insurance and financial products.
Sales Execution: Understand customer requirements accurately to close sales cycles successfully.
Target Management: Meet and exceed assigned monthly sales targets with efficiency.
Internal Coordination: Respond promptly to all internal communications and maintain precise pipeline logs.
Customer Service Associate
Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.
Issue Resolution:



Provide end-to-end support to resolve customer grievances and queries efficiently.
Experience Management: Maintain high standards of customer satisfaction and positive brand perception.
Candidate Profile & Qualifications
Minimum Education: Intermediate (10+2 passed) or equivalent qualification. Graduate degrees are preferred.
Experience Level: 0 to 2 years of experience. Prior experience in sales or customer support is advantageous but not mandatory.
Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.
Functional Competencies: Strong persuasion, negotiation, and customer-handling skills.
Technical Skills: Basic computer proficiency and familiarity with standard office applications.
Core Attributes: Quick learner, result-oriented, self-motivated, and a cooperative team player.
Remuneration & Career Growth
Performance-driven environment with an unlimited monthly incentive structure.
Professional exposure to financial markets and diverse client demographics.
Structured skill development initiatives and fast-track internal career progression.
Application Process
Interested candidates are invited to schedule an immediate interview slot for a quick response
Role: Insurance Agent / AdvisorIndustry Type: InsuranceDepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: General InsuranceEducationUG: Graduation Not Required

📌 Customer Service Representative (Gurugram)
🏢 Policybazaar.com
📍 Gurugram

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