Job Description IT Executive

Position: IT Executive
Department: IT / Administration
Experience: 2–5 Years
Location: Kolkata
Joining: Immediate Joiner Preferred
Travel: Candidate should be willing to travel across locations as and when required

Job Summary

We are looking for a hands-on IT Executive who will be responsible for managing day-to-day IT infrastructure, hardware and software support, CCTV systems, biometric attendance, mobile connections, IT vendors and related billing activities across the organization.

The ideal candidate should have strong troubleshooting skills and be comfortable handling both technical and administrative IT responsibilities.

Key Responsibilities

1. Hardware & Software

- Installation, configuration, maintenance and troubleshooting of desktops, laptops, printers and other IT hardware.
- Installation and troubleshooting of operating systems, applications and required software.
- Diagnose and resolve hardware/software-related issues on a timely basis.
- Maintain records of IT assets and ensure proper allocation and tracking.

2. CCTV & Security Systems

- Installation, configuration and troubleshooting of CCTV cameras and DVR/NVR systems.
- Monitor CCTV system functionality and coordinate with vendors for repairs or replacements.
- Ensure CCTV systems across offices/facilities remain operational.

3. Biometric & Attendance System

- Manage and maintain biometric attendance systems.
- Handle user registration, deletion and troubleshooting of biometric devices.
- Coordinate with HR for attendance-related technical issues and system requirements.

4. Mobile Connections & Telecom

- Manage company mobile connections and SIM cards.
- Handle activation, deactivation, replacement and transfer of company mobile connections.
- Maintain proper records of SIM cards, mobile numbers and users.




- Coordinate with telecom service providers for technical and service-related issues.

5. Vendor Management

- Coordinate with IT, CCTV, telecom, biometric and other technology vendors.
- Obtain quotations and coordinate for repairs, installations and service requirements.
- Ensure vendors provide timely support and resolve issues within the required timeframe.
- Maintain vendor records and service history.

6. IT Billing & Payments

- Collect and verify invoices related to IT, internet, mobile connections, CCTV, software and other technology services.
- Maintain records of recurring IT bills.
- Ensure bills are submitted on time for payment and follow up to ensure timely clearance.
- Track outstanding/pending IT-related payments and coordinate with the concerned departments.

7. General IT Support

- Provide technical support to employees for day-to-day IT-related issues.
- Manage internet/Wi-Fi and basic network troubleshooting.
- Maintain IT documentation, asset records and service reports.
- Travel to branch offices, warehouse or other company locations whenever required for IT support.

Required Skills

- Valuable knowledge of computer hardware and software installation and troubleshooting.
- Practical knowledge of CCTV cameras, DVR/NVR and surveillance systems.
- Experience with biometric attendance systems.
- Knowledge of mobile/SIM connection management.
- Good vendor coordination and negotiation skills.
- Basic knowledge of networking, LAN, Wi-Fi and internet troubleshooting.
- Good knowledge of MS Office, particularly Excel.
- Strong follow-up and problem-solving skills.
- Good communication and coordination skills.
- Ability to independently handle multiple IT-related responsibilities.

Eligibility

- Experience: 2–5 years in IT support / IT administration.
- Candidates from a manufacturing or multi-location organization will be preferred.
- Immediate joiners will be given preference.
- Candidate must be willing to travel across company locations whenever required.

📌 It Executive (Kolkata)
🏢 Sanjay Electricals
📍 Kolkata